Returns & Exchanges
At The Fold Line, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn and unwashed items. Please ensure all original tags are attached and the garment is in its original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring the packing slip is included inside the box for faster processing.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.